Privacy policy.

Last Updated: 19 August 2024

1. Introduction

Your Privacy and The Job Hunt Coach (ABN 607 749 479 71) (collectively and individually referred to as “The Job Hunt Coach”, “we”, “us” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.thejobhuntcoach.com, use our services, or interact with us. These Terms, together with our Privacy Policy, apply to all Site visitors, subscribers, customers, and other users of the Site (“user”, “you” and “your”). 

Please note: This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Instagram, Meta (formerly Facebook), Pinterest, Twitter, or YouTube, that information is governed by the privacy policies of those respective websites and is not governed by this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email address, phone number, etc.

  • Financial Information: Bank details for purchases.

  • Technical Data: IP address, browser type, operating system, device information, geolocation, and usage data.

  • Data about Products or Services Purchased: Information about the products or services you buy from us.

  • Interaction Data: Data from social media interactions, participation in events, promotions, and customer surveys.

  • Cookie and Tracking Data: Data from cookies and other tracking technologies used on our website.

3. How We Collect Data

We collect data through:

  • Direct interactions when you complete forms, set up an account, or communicate with us via email or social media.

  • Automated technologies, such as cookies and tracking technologies.

  • Transactions, including purchases of products or services.

4. Use and Disclosure of Your Data

We may use your data to:

  • Operate and maintain our website and services.

  • Process transactions and manage customer support.

  • Improve our website and services.

  • Conduct market research and provide information about products and services.

  • Ensure compliance with our website terms and conditions.

We may disclose your data to:

  • Service providers and business partners to perform tasks on our behalf.

  • Legal authorities when required by law.

  • Other entities with your consent or to provide services you have requested.

5. Analytics and Tracking

We use various analytics tools to enhance our services and understand user behaviour. For instance:

  • Google Analytics: Helps us analyse how users interact with our website. It provides insights into user activity, such as which pages are visited and how long users stay. This helps us improve our site’s functionality and content.

  • Meta Insights: Allows us to track and evaluate interactions on our Meta (formerly Facebook) page. This data helps us understand how our audience engages with our content and optimises our social media presence.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control or block cookies through your browser settings. For more information about cookies and how to manage them, you can refer to your browser’s help section.

7. Web Beacons

We may use web beacons to track email engagement, such as who opened emails or clicked on links. This helps us measure the effectiveness of our email campaigns and improve our communications.

8. Marketing

We will inform you when we collect data for marketing purposes and seek your consent where required. You can opt out of marketing communications at any time by following the unsubscribe instructions provided in our communications.

9. Your Rights

You have the right to:

  • Access your personal information.

  • Request corrections to inaccurate data.

  • Request deletion of your data.

  • Object to data processing for profiling or automated decisions.

To exercise these rights, contact us via our contact page at www.thejobhuntcoach.com.

10. Security of Data

We implement appropriate safeguards to protect your data, including:

  • Password protection and encrypted storage.

  • Secure third-party payment processors.

  • Limited access to data.

11. Data Retention

We retain data only as long as necessary for the purposes for which it was collected, including invoicing and tax purposes. When data is no longer needed, we will delete or anonymise it.

12. Data Transfer and Storage

We use Australian service providers and ensure that any data transferred outside of Australia is protected by similar privacy measures.

13. Third-Party Access

We may share data with:

  • Other companies in our group.

  • Service providers, such as payment processors.

  • Professional advisors and law enforcement.

  • Social media and analytics platforms.

14. Payment Security

Payments are handled by secure third-party providers who comply with PCI-DSS standards. We do not store your payment details.

15. Age of Consent

By using our site, you confirm that you are of legal age in your State or Territory. We do not knowingly collect data from individuals under the age of majority.

16. Governing Law

This Privacy Policy is governed by the laws of Australia.

17. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated date will be displayed at the top of this document.

18. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact via the contact page www.thejobhuntcoach.com